FAQ

Default solution folder, feel free to edit or delete it.

Why is Aweber Requiring Me to Double Optin? (Even if I disabled it)
Aweber has an annoying policy that you cannot use single optin with their API (which our software uses). This means that when your contestant signs up, they...
Mon, 22 Feb, 2016 at 8:28 PM
Why are my contest signups not getting added to Mailchimp?
There are many reasons why your emails may not be syncing into Mailchimp directly. 1) Emails you receive only sync to your list if they signed up...
Sat, 28 May, 2016 at 8:33 PM
How do I embed the contest onto my website?
Right now we don't have a native embed feature. However, you can create your own iframe to embed it on your website. <iframe src="https:...
Tue, 23 Aug, 2016 at 2:37 PM
Why are my contestant's entries not increasing?
There are a number of reasons why a contestants' entries might not be increasing. 1) They must have gotten a referral in order to increase their...
Tue, 23 Aug, 2016 at 2:40 PM
Why did my contestant not get a confirmation email?
1) It might be disabled under your account. Go to your contest settings and make sure it's enabled. 2) Their email might have been faulty. We ve...
Tue, 23 Aug, 2016 at 2:41 PM
What is smart double optin? (content upgrades feature)
Smart double opt-in is a feature for content upgrades. When someone signs up through a content upgrade, they are delivered the download via ema...
Tue, 30 Aug, 2016 at 1:22 AM
Viral Leaderboard Contest vs Viral Sweepstakes Contest?
The viral leaderboard contest is a brand new contest type. It is similar to the viral sweepstakes contest (which was previously just called "viral cont...
Sun, 19 Feb, 2017 at 5:54 PM